very flexible about the way orders are received. We will adapt to your system, so
you won't have to make any changes at all when you sign up for our
services. We can receive orders from you by email, fax, or phone. The
format is entirely up to you. You can also set up your online shopping cart to
automatically send a copy of each order to us.
You can also of course submit orders to us directly via the interface in your
login account you receive when you sign up for our services.
Our warehousing facilities are climate
controlled and have 24 hour security. Storage rates are calculated based on the total
volume of the boxes. We store for you, so you won't pay extra if we're not storing
your products efficiently. Other companies calculate storage fees based on
pallet spaces. This means that one small box on a pallet will cost you as much
as a fully packed pallet. With us you only pay for the actual space you
PICK & PACK
We provide flexible high quality Pick
& Pack services. Fragile items are packed with great care. We accept
full responsibility for any items damaged due to incorrect packaging. You can
specify individual packaging requirements for individual orders such as gift
All orders are shipped within one business
day. You can select a number of different shipping options with any available carrier.
Most of our clients choose Postnord for small packages and DB Schenker for larger packages.
For very large orders we can arrange direct trucking to the destination.
RECEIVING OF GOODS
We are very flexible about how your goods are
received. We can arrange pick-up at nearby airports or truck terminals. We can
assist you with customs paperwork, and we can help get your goods out
if they get stuck anywhere due to any legal trouble.
Returned items are inspected and returned to your
inventory if not damaged. We will send you a report of
each return by email or fax stating what was returned and in what
condition it was returned.
You can chose to submit orders by logging in to your account with us, via email, or by directly linking your ordering system to us.
Either way everything is updated in real-time and you have full access to all your account details at all times including inventory levels,
inventory history, order status, order history, account balance, account history. Please see this example of what our online order system looks like.
Our staff is available by email or phone during
office hours both at our headquarters in Atlanta and at our facility in
Sweden to help you with any problem that might arise.
We are happy to help you with any
administrative hassles that come with
international trade including customs formalities and local tax issues.
You may have components of a product coming to us directly from multiple sources. Naturally we offer assembly services.